BUSINESS HIT

The biggest leaders were not born leaders, they became over a phase of time by standing firmly even in most hard situations. Do you want to become a leader in your business or your community? What are the basic management skills of a good manager or leader? Management and leadership go hand in hand you really cannot have one without the other, but   basic skills you need to bring out your leadership qualities? There are many styles of management and each has its pros and cons, but here are a few skills you will need regardless of the style of manager you want to be.

Leadership is the most powerful commodity on the planet. Today’s managers must develop the required skills to become effective team leaders. An effective leader is someone who is able to successfully at making decision. How are you at making decisions? Some managers prefer to leave the bulk of the work to their staff through the guise of delegating, but as the old saying goes the buck stops here and at some point, they must make or approve decisions. If you are a manager who is good at making decisions, you will rise faster in the company and the employees will respect you. There will be times when managers must make crucial decisions on the spot and they had better be good ones.

Probably the most valuable thing you can do for your agents, your customers, your fellow workers, and yourself is to learn to be a good listener. It is an uncommon and valuable skill in any situation, but the ability and willingness to be a good listener are extraordinarily valuable for anyone in a management position. Determining how to listen actively and carefully can radically influence your relationships, your efficiency, and your effectiveness as a leader.

Following are some suggestions for helping you to become a better listener.

Focus your attention on the person who is talking to you.

When another person is talking to you, either face-to-face or on the phone, focus your attention on what they are saying. Don’t do other activities at the same time, look elsewhere, or answer another call. If you are speaking face-to-face, look the person in the eye, make sure your body is turned forward, and keep a calm but attentive countenance. By giving the other person your full attention, you’ll not only absorb the message more fully, but you’ll also increase the other person’s confidence that you are listening attentively.

I know your charts are not entered in a beauty contest so what do I mean by ugly? Beauty is in the eye of the beholder. Therefore a chart that does not clearly get its point across is ugly.

There are three things that make a chart ugly:

* Lack of Focus

* Wrong Type of Chart

* Poor Color

There are two ways a chart can lack focus; unrelated variables and variables outside of the span of control.

A chart that shows unrelated variables lacks focus. Putting the Accounts Payable with Inventory and Share Price doesn’t make sense. It is like the Sesame Street game. One of these things is not like the others. Share Price is not directly related to either Inventory or Accounts Payable.